Bookshelf –How to Win Friends and Influence People

For over 50 years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business an personal lives. With a smile on my face and and equipped with five index cards I can confirm that this book will solve almost every issue we, as people, face when talking or associating with other people. You will enjoy this book, and I suggest you pick it up A.S.A.P.


What are these, almost magical, steps for human interaction?


  1. Don't criticize, condemn or complain

  2. Give honest and sincere appreciation.

  3. Arouse in the other person an eager want.

  4. Become genuinely interested in other people.

  5. Smile!

  6. Remember that a person's name is to that person the sweetest and most important sound in any language.

  7. Be a good listener. Encourage others to talk about themselves.

  8. Talk in terms of the other person's interests.

  9. Make the other person feel important—and do it sincerely

  10. The only way to get the best of an argument is to avoid it.

  11. Never say, “your wrong”

  12. If you are wrong, admit it quickly and emphatically

  13. Begin in a friendly way.

  14. Get the other person saying “yes, yes” immediately.

  15. Let the other person feel that the idea is his or hers.

  16. Try honestly to see things from the OTHER PERSON'S POINT OF VIEW.

  17. Be sympathetic w/ the other person's ideas and desires.

  18. Appeal to the nobler motives

  19. Dramatize your ideas.

  20. Throw down a challenge

  21. Begin w/ praise and honest appreciation

  22. Call attention to people's mistakes indirectly.

  23. Talk about your own mistakes before criticizing the other person.

  24. Ask questions instead of giving direct orders.

  25. Let the other person save face.

  26. Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.

  27. Give the other person a fine reputation to live up to.

  28. Use encouragement. Make the fault seem easy to correct.

  29. Make the other person feel happy about doing the thing you suggest.


That's it! Of course these steps mean nothing without a few stories to back them up. So go ahead and pick up this book –if you have any interest in “Other People”.

Tags