This blog entry is Czar's notes regarding his experience in fixing a Yaris. At this time I strongly discourage the service of a Toyota Yaris at DiEHL Toyota (Aka DiEHL Moter Company Inc. 1900 Whiteford Rd, York, PA 17402). A request to fix the ABS and breaks has resulted in visiting the service centre not once, but multi-times (and counting) for the same issue.
- Requested for the case to be settle by the Toyota Customer Experience Centre after been abused by DiEHL's service centre manager Alan Pearson re 717-718-4704
- Update Friday, June 27 2008 at 03:25 PM EST: Received a phone call from Dick Cody (DiEHL service manager re; 717-718-4729) and instructed him to speak w/ the Toyota case manager to help resolve this issue.
- Update Friday, June 27 2008 at 04:44 PM EST: Received a phone call from Dave Trivin (re; 717-718-4705) at DiEHL regarding my Monday appointment. Now the part (wheel speed sensor) has gone into 'back-order' and I'm waiting at least another week or more...
- Update Monday, June 30 2008 at 03:04 PM EST: Christi Gohn (800.331.4331 #73181) & Serena Unknown (supervisor) from Toyota Customer Service returned my call regarding my experience. There solution was to wait and give them another chance...
- Update Wednesday, July 02 2008 at 12:13 PM EST: Received a phone call from Christi at Toyota customer service to inform me that DiEHL has received the speed wheel sensor and will try again to install it.
... Call Alan at DiEHL to schedule appointment. 717-718-4704
Thursday, July 10 2008 09:35 AM taking yaris in (again) to be fix.
